The only good thing about working here was the experience, the pay, and being able to work from home. Endurance Warranty Services, LLC (EWS) is an independent nationwide company marketing on behalf of leading third-party administrators and is not affiliated with any auto dealer or. You are micromanaged every second of the day. This was not communicated to us, we had to find out the hard way after telling customers the wrong hours. Important news would not be communicated until after the fact, like Claims Dept not being open on Saturdays any longer. We rarely had team meetings, they were often cancelled. Some of the supervisors are helpful and nice, but the CS manager is not. After reviewing and ranking every major extended car warranty provider, we determined that Endurance also has competitive rates and excellent customer service. If you do need to post a question in the chat for help- it can take a long time to get an answer back from a supervisor some days. (FWS) has provided valuable products and services to protect your vehicle investment when you. Everyone sees how many calls are there and there isn't a reason to keep putting that on the chat- when you are taking over 100 calls a day, you barely have time to be watching all that chat. Compare our top 7 extended auto warranty picks: Endurance Auto. LLC - 1, 207 LLC - 2, 209-10, 215 LLC - 3, 209 Lieu Chien Esso Terminal. Zero communication other than the constant nagging on the chat about how many calls are in the queue. The customer service manager is horrible.
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